Privacynotice.

01 Who we are

Moudjadj Guards International Ltd ("MGI", "we", "us") is the data controller for the personal information described here. Our registered office is 44 Gurney Close, Barking, England, IG11 8JX. You can reach us about anything in this notice at hello@mgilondon.co.uk or on +44 7459 259970.

02 What we collect

• Contact details you send us when you enquire: name, company, email, phone number and the content of your message.
• Client information needed to deliver a contract: site addresses, key contacts, access instructions and invoicing details.
• Information about people on the sites we protect, such as visitor logs, incident reports and images recorded by CCTV or body-worn cameras.
• Vehicle information on car parks we manage, including number plates captured by ANPR cameras and payment records.

03 CCTV & body-worn cameras

Where we operate CCTV or our officers wear body-worn cameras, signs and the camera itself make this clear. Body-worn cameras are switched to record when an incident is happening or likely, and officers will tell you when they are recording wherever it is safe to do so. Footage is used to prevent and detect crime, protect staff and the public, and provide evidence.

On client sites, the client is usually the data controller for CCTV and we process footage on their behalf. Their own privacy notice applies too.

04 Why we use it

• Contract: to provide the services a client has asked for.
• Legitimate interests: to keep sites, staff and visitors safe, answer enquiries and run our business.
• Legal obligation: to meet licensing, employment, tax and law-enforcement requirements.
• Consent: only where we ask for it, and you can withdraw it at any time.

05 Who we share it with

We do not sell personal information. We share it only when we need to: with the client whose site is involved, with the police or other authorities when the law requires or allows it, with insurers and legal advisers, and with trusted suppliers such as IT and email providers who act on our instructions. If any of these suppliers process data outside the UK, we make sure appropriate safeguards are in place.

06 How long we keep it

We keep information only as long as we need it. Routine CCTV and body-worn camera footage is deleted automatically after a short period, typically 31 days, unless it is needed for an incident, claim or investigation. Enquiries that don't become contracts are deleted after 12 months. Contract and financial records are kept for six years to meet legal requirements.

07 Keeping it safe

Footage and records are stored securely with access limited to people who need it. Our officers are trained in data protection and in handling recordings correctly.

08 Your rights

Under UK GDPR you have the right to:

• ask for a copy of the information we hold about you, including footage of you;
• ask us to correct information that is wrong or incomplete;
• ask us to delete information, or to limit how we use it;
• object to our use of your information based on legitimate interests;
• ask us to transfer information you gave us to another organisation.

Email hello@mgilondon.co.uk to make a request. We'll reply within one month. If you ask for footage, tell us the date, time and place so we can find it before it is deleted.

09 Cookies

This website does not use advertising or tracking cookies. If we add analytics in future, we will ask for your consent first and update this notice.

10 Complaints

If you're unhappy with how we've handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.